Signs your organisation may need this
Promotions rest on impressions.
Interviews differ widely between interviewers.
New managers struggle in their first year.
You need to compare internal candidates fairly.
Problems we address
Competencies that are not defined or not used.
Selection tools used without evidence that they fit the role.
Feedback that is vague or arrives too late.
Assessment results that are not linked to development.
Scope of work
Competency modelling for roles and levels.
Assessment centres and development centres.
Structured behavioural interviews.
Psychometric instruments, used where they are valid for the purpose.
Feedback reports and individual development plans.
How the work runs
Define
Agree the role requirements and competencies with the people who know the work.
Design
Build the exercises, interview guides and scoring rules, and choose instruments.
Run
Assess participants with trained assessors, and record behavioural evidence.
Feed back
Give individuals and sponsors reports and a development plan.
What you receive
A competency model for the roles in scope.
Assessment design and materials.
Individual reports and a group summary.
Individual development plans.
Assessor training for your own staff.
What we need from you
Role owners who describe what good looks like.
Participant consent and clear communication of the purpose.
A rule for who sees individual results.
How progress is judged
Agreement between assessors on the same evidence.
Link between competencies and documented job requirements.
Participant feedback on fairness and usefulness.
Follow-through on development plans after six months.
Questions leaders ask
Is an assessment a verdict on a person?
No. It describes behaviour observed against defined criteria for a defined purpose. Results support a decision; they do not replace it.
Do you use psychometric tests?
Where there is evidence that an instrument fits the purpose and the population. We explain the limits of each tool to the sponsor.
Can our managers become assessors?
Yes. Training internal assessors is part of most projects, so that you can run later cycles yourselves.